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Operational Resources 

 

Emergency Department Crowding: High Impact Solutions 

Improving Patient Flow and Reducing Emergency Department Crowding: A Guide for Hospitals

Improving Handsoff in the Emergency Department

Improving Emergency Department Patient Flow

Redesigning Emergency Room Patient Flows: Application of Lean Thinking to Health Care

The Psychology of Waiting Lines

Exogenous Predictors of National Performance Measures for Emergency Department Crowding

Strategies for Improving Communication in the Emergency Department: Mediums and Messages in a Noisy Environment

Emergency Department Operations Dictionary: Results of Second Performance Measures and Benchmarking Summit

Exploring Strategies to Improve Emergency Department Intake 

Volume Related Differences in Emergency Department Performance 

Mapping the 24-Hour Emergency Department Cycle to Improve Patient Flow 

Twenty Years of Patient Satisfaction Research Applied to the Emergency Department: A Qualitative Review 

Using Data to Drive Emergency Department Design: A Metasynthesis

Optimizing Emergency Department Front-End Operations

Emergency Department Performance Measure Updates: Proceedings of the 2014 Emergency Department Benchmarking Alliance Consensus Summit 

 

 

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